Contact Us
We'd Love to Hear From You
Thank you for choosing CozyPetLiving.store.
We are committed to providing exceptional customer service and making your shopping experience as smooth and enjoyable as possible. Whether you have questions before placing an order, need assistance with an existing purchase, or simply want to learn more about our products, our friendly support team is always ready to help.
Your satisfaction is important to us, and we strive to respond to every inquiry with professionalism, care, and efficiency.
Customer Support
Our knowledgeable support team can assist you with a variety of topics, including:
Product recommendations
Order status and tracking
Shipping information
Returns and refunds
Exchanges
Product specifications
Care and maintenance guidance
Payment questions
General shopping assistance
No matter your question, we're here to provide clear answers and reliable support.
Contact Information
CozyPetLiving.store
Business Address
21 Winchester Ave
Westmount, Quebec H3Z 1H9
Canada
Email
support@CozyPetLiving.store
Phone
(519) 653-7579
Before Contacting Us
To help us assist you as quickly as possible, please include the following information in your message whenever applicable:
Full Name
Order Number
Email Address Used for Purchase
Product Name
Description of Your Inquiry
Photos (if reporting a damaged or defective item)
Providing complete information allows our support team to resolve your request more efficiently.
Order & Shipping Assistance
If you have questions about your order, we are happy to help with:
Order confirmation
Shipping updates
Tracking information
Delivery estimates
Address corrections (before shipment)
Lost or delayed packages
Our goal is to keep you informed throughout every step of the delivery process.
Returns & Refunds
If you need to request a return or refund, our support specialists will guide you through the process in accordance with our Return & Refund Policy.
We are committed to handling every request fairly, professionally, and as quickly as possible.
Product Questions
Need help choosing the right product for your pet?
Our team can provide additional information about:
Product dimensions
Recommended pet sizes
Materials
Features
Care instructions
Everyday usage tips
We're happy to help you make an informed decision.
Our Commitment
At CozyPetLiving.store, every customer matters.
We are dedicated to:
Friendly and professional service
Honest communication
Reliable support
Secure shopping
High-quality pet comfort products
Long-term customer satisfaction
Thank you for trusting CozyPetLiving.store. We appreciate the opportunity to serve you and your beloved pets, and we look forward to helping you create a more comfortable, healthier, and happier home for them.